The candles are non-refundable. However, if your candle arrives and is not in its original condition, we will be happy to ship you a new one at no additional cost to you.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it, send us an email at orders@iamjamalroberts.com.
Shipping
Your candle is expected to arrive 7-10 days from the time the order is completed. Shipping delays via our carrier is out of our control.
Shipping costs are included and non-refundable.
Depending on where you live, the time it may additional time take for your candle to reach you may vary.
Need help?
Contact us at orders@iamjamalroberts.com for questions related to returns, exchanges, refunds and shipping.
